Refund

Refund Policy

This Yankee Candle page explains returns, exchanges, and refunds in a store-specific format. This page applies specifically to yankegrcandle.shop.

Details from Yankee Candle on support
For Yankee Candle customers at yankegrcandle.shop, this section explains support. For return or exchange assistance, contact Support@Yankegrcandle.shop or 9719307229.

What Yankee Candle customers should know about condition of returns
Customers using yankegrcandle.shop can rely on the following Yankee Candle guidance about condition of returns. The returned item should be packed safely with its included components and original packaging when reasonably possible. Customers may inspect an item as they would in a physical store, but they remain responsible for damage caused by handling beyond what is reasonably necessary to inspect it. No restocking fee is charged.

Yankee Candle: refund timing
The following refund timing guidance applies to the Yankee Candle storefront at yankegrcandle.shop. After the returned item reaches us and is inspected, we will notify you whether the refund is approved. Every approved refund is processed to the original payment method within 5–10 business days.

starting a request at Yankee Candle
Yankee Candle publishes this starting a request guidance for customers using yankegrcandle.shop. To start a return or exchange, contact us at Support@Yankegrcandle.shop before sending the item. Once the request is approved, Yankee Candle will provide a prepaid return shipping label or an equivalent free return arrangement. The store pays the return shipping cost for approved no-reason returns and exchanges. Items sent without prior authorization may not be accepted.

Details from Yankee Candle on eligibility
This eligibility section covers orders and visits through yankegrcandle.shop for Yankee Candle. Our store maintains a 30-day no-reason return and exchange policy. You may request a return or exchange within 30 days after the item is delivered without having to provide a reason.

What Yankee Candle customers should know about exceptions
Customers using yankegrcandle.shop can rely on the following Yankee Candle guidance about exceptions. Customized products, clearance or Final Sale items, gift cards, and opened intimate or hygiene-sensitive goods are not accepted for non-quality returns. These exclusions do not limit remedies for damaged, defective, incorrect, incomplete, or otherwise non-conforming deliveries, and they do not limit any non-waivable consumer rights.

Details from Yankee Candle on order problems
For Yankee Candle customers at yankegrcandle.shop, this section explains order problems. For an item that arrives damaged, defective, incomplete, or different from what was ordered, contact us promptly so we can provide a free replacement, exchange, or refund as appropriate.

Merchant Information
Business name: Yankee Candle
Brand name: Yankee Candle
Email: Support@Yankegrcandle.shop
Phone: 9719307229
Physical address: 1263 6th Ave, Huntington, West Virginia, 25701, United States